Frequently asked questions(FAQ)
More Important Queries (FAQ)
Below are answers to the most commonly asked questions about our delivery services.
We are the most reliable and fastest delivery service company in the whole of Lagos. We ensure your packages gets picked up fast and arrive safely to your preferred destination without any hassle or stress!
We are driven by a simple yet powerful mission: to provide fast, reliable, and efficient delivery services that our customers can trust. Our core values guide everything we do, from how we handle your packages to how we interact with our customers and partners.
To request a pickup or delivery, simply locate any of the “PickUp” or “Delivery” button on our website and click on it. Immediately you will see a popup requesting details about your pickup or delivery, fill the details and a customer representative will get in touch with you and assign you a rider.
For efficiency and prompt delivery, we operate only within Lagos at the moment. Whether you are delivering to the Island or the Mainland, we have got you covered 100%.
As far as you have something to pickup or get delivered, we are here to serve you and serve you right.
At Smartsafebluelogistics, we are committed to providing a smooth, reliable, and transparent experience for all your delivery needs. Please review our pickup and delivery policies on our policy page to better understand how we operate and what to expect when using our services.
We work 9am to 5am daily from Monday to Saturday
We offer fast, reliable, and secure delivery services designed with you in mind. Here’s why you should choose us:
- Timely Delivery: On-time, every time — we ensure your packages arrive when you need them.
- Affordable Pricing: No hidden fees, just clear, competitive rates.
- Real-Time Tracking: Stay updated with tracking at every step.
- Excellent Customer Service: Our friendly team is always ready to help.
- Secure Handling: We treat your packages with the utmost care.
Safety and security are our top priorities:
- Secure Packaging: We ensure your items are properly packed to prevent damage.
- Real-Time Tracking: Track your package every step of the way for peace of mind.
- Trained Team: Our experienced professionals handle your packages with care.
- Secure Payments: We use encrypted payment systems to protect your information.
- Privacy Protection: Your personal data is kept confidential.
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Whether you’re shipping a single package or managing large-scale deliveries, we’ve got you covered!